ISSUE No. 01 · DAVAO · VOL. I · 22 MAY 2026
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HOSPITALITY · AI ADOPTION · DAVAO

Bleuspace runs 25 Davao rentals with an agent at the front desk.

Most Davao short-term rental operators keep four staff on a roster. Prince Ryemuel Intes keeps one, and an agent named Bleu.

By The Builder Times StaffMAY 22, 20266 MIN
BLEUGUESTYSUPABASECONCIERGETEAM ADMINVENDORSOWNERSFIG. 01 · BLEUSPACE OPERATIONS · 25 UNITS · ONE AGENT
THE LOBBY OF A BLEUSPACE UNIT IN LANANG, PHOTOGRAPHED AT THE MORNING TURNOVER.

On a Tuesday at 5:42 in the morning, twenty-three guests are checked in across Davao City. Three more are due to arrive before noon. Two are due to check out at eleven. Nobody at Bleuspace is awake to confirm any of it. The agent did the work overnight.

Bleuspace is the operating name for twenty-five short-term rental units across Davao that share one ownership group, one operations stack, and — increasingly — one autonomous concierge. The business, founded in 2023 by Prince Ryemuel Intes, has been running on Guesty as its property management system since launch. What changed in 2025 is what sits on top of Guesty: a concierge agent built in-house that the team calls Bleu.

Bleu answers guest messages from the moment a reservation is created until the moment the guest leaves a review. It quotes the right rate based on demand. It explains the airport pickup options without sending a copy-pasted PDF. When a guest asks whether the unit has hot water — a real question, asked weekly — it answers from the unit's actual specifications instead of a generic chain reply. The system isn't perfect. About one in twenty messages still get escalated to a human. The other nineteen do not.

"The math only works because of the agent," Intes said over coffee at the Lanang HQ, a converted three-bedroom unit that doubles as the operations room. "We run 25 units with a team of three. The Davao operator average for that count would be twelve people. Eight of those people would be on guest comms alone. We don't have those eight, and we don't need them, because Bleu is at the front desk twenty-four hours a day."

The technical stack underneath Bleuspace is unusual for a Philippine hospitality operator. The core is a FastAPI service that talks to Guesty through its public API, a Supabase Postgres database that mirrors the relevant Guesty state, and a Next.js admin built by the in-house team. The agent itself runs on DeepSeek's API for cost reasons — Intes' team measured roughly a sixth of the inference spend versus the comparable GPT-4-class model, and accepted the tradeoff for guest-comms quality that scored within a point of the more expensive option in blind tests.

What sets the operation apart from a more conventional STR business is not the agent itself. Plenty of operators are bolting AI onto a Guesty front. It is that the rest of the system was built to be operated by an agent. Inventory is structured. Pricing rules are explicit. Cleaning checklists are typed objects, not free-text. When a new task comes in — a checkout, a maintenance ticket, a vendor message — Bleu doesn't read a HTML page; it queries an API endpoint that returns the answer in structured form.

The result is a Davao STR business that scored 4.95 stars on Airbnb across last year's bookings, and that books roughly forty percent of stays without a human ever touching the conversation. The owner, asked whether he plans to expand, said yes — quietly. The next ten units are in the works. They won't add headcount.

TRANSCRIPT

An interview with Prince Ryemuel Intes

Bleuspace HQ · Lanang, Davao · 2026-05-20 · 14:18 PHT · edited for length

TBT
Why build the agent in-house when there are off-the-shelf concierge tools?
INTES
The off-the-shelf tools assume your data lives where they expect it. Our data lives in Guesty plus a Supabase mirror we wrote ourselves. Bolting on someone else's chatbot meant accepting their data model. We built ours so the agent has structured access to the things that actually matter to guests — rate, unit, address, amenities, vendor — without translation loss.
TBT
What's the part of running a guest agent that nobody warns you about?
INTES
Escalation rules. The agent gets ninety-five percent of messages right. The five percent it gets wrong are the five percent that hurt — a complaint from a guest the agent misread as a question, an emergency it tried to schedule, a refund request it tried to resolve. We rewrote the escalation tree four times. The current one routes anything emotionally loaded, anything financial above a threshold, and anything safety-related directly to a human inside ninety seconds.
TBT
Is Bleu replacing people or replacing work?
INTES
Replacing work. The work it does — answering the same fifteen questions a hundred times a day — wasn't human-shaped work. It was a script we wrote and asked humans to read. The humans we kept are doing the harder stuff: vendor relationships, maintenance triage, the kind of edge cases that need someone who knows the building.

THE PARTNER

Bleuspace

Twenty-five short-term rental units across Davao City. Built on Guesty plus an in-house agent named Bleu.

Founded
2023
Units
25 · Davao City
Rating
4.95★ Airbnb · trailing 12mo
Book
bleuspace.co

END · THE BUILDER TIMES

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